Returns & Exchanges
At Knuckles, we want your home to be your sanctuary; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All products must be in their original condition and packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned home goods, we will process your refund or ship your replacement within 5-7 business days.